Dime Data ("Dime Data," "we," "us") provides business consulting, workflow automation, CRM setup, website design and development, and related custom software services to small and mid-sized businesses. The scope, timeline, and deliverables for each engagement are defined in a separate written agreement or statement of work signed by both parties before work begins.
Discovery calls booked through this website are free of charge and carry no obligation. Booking a call does not constitute an agreement to purchase services. We reserve the right to decline any engagement at our discretion.
Fees, payment schedules, and refund terms are specified in the statement of work for each engagement. Unless otherwise agreed in writing, invoices are due within 14 days of issuance. Work may be paused on overdue accounts. We do not store payment card information — all payments are processed through a third-party payment processor. Plans purchased through our online checkout bill monthly, month-to-month, with no 12-month contract. Your monthly rate may be adjusted if actual usage moves meaningfully outside what the plan is built for — we give 30 days' written notice by email before any price change takes effect. Full billing terms for checkout plans are presented and must be accepted during checkout. All prices we publish or quote are exclusive of sales, use, and similar taxes and of any statutory fees. Where such taxes apply to what you have purchased, they are calculated on your business address, added to your invoice as a separate line, and payable by you. Some of what we build is treated as taxable software rather than as a non-taxable service under applicable state law, so tax may apply to part of an engagement and not to the rest; the invoice itemises which. If you are exempt from a tax or purchasing for resale, send us a valid certificate before we invoice and we will not charge it.
Upon receipt of full payment, you own all deliverables produced specifically for your engagement, including designs, code, and written content. We retain the right to display our work in our portfolio and marketing materials unless you request otherwise in writing. We retain ownership of any pre-existing tools, frameworks, or templates used in the delivery of your project.
We treat all information you share with us as confidential and use it solely to deliver your engagement. We will not disclose your business information, financials, or proprietary processes to third parties without your written consent, except as required by law.
Our total liability for any claim arising from our services is limited to the fees paid by you in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or business interruption, even if we have been advised of the possibility of such damages. We make no guarantees about specific revenue outcomes — results depend on factors outside our control including your team's implementation, market conditions, and third-party integrations.
We may recommend or integrate third-party tools (CRM platforms, email providers, payment processors, etc.) as part of your engagement. We are not responsible for the availability, terms, pricing, or performance of third-party services. You are responsible for reviewing and agreeing to the terms of any third-party service you adopt.
Either party may terminate a project-based engagement with 14 days written notice. You are responsible for fees for work completed through the notice period. Upon termination, we will deliver all completed work product and provide reasonable transition assistance. Monthly subscription plans purchased through our checkout are recurring subscriptions that renew automatically each month until cancelled. Cancelling requires 30 days' written notice to [email protected] — you're billed through the notice period and nothing is charged after it ends. The one-time upfront fee for these plans is fully refundable if we haven't started work yet, and non-refundable once work has started. Where these checkout terms differ from the general terms in this document, the checkout terms control for that purchase.
These terms are governed by the laws of the State of Tennessee. Any disputes will be resolved in the courts of Davidson County, Tennessee. If any provision of these terms is found unenforceable, the remaining provisions remain in effect.
We may update these terms from time to time. Changes take effect upon posting to this page. Continued use of our services after an update constitutes acceptance. For active engagements, material changes require written agreement from both parties.
Dime Data is a trade name of Christian Dixon, a sole proprietorship based in Nashville, Tennessee. Christian Dixon is the contracting party under these Terms and under any statement of work. Dime Data · Nashville, Tennessee Legal inquiries: [email protected] Phone: +1 (629) 777-5570